Career Opportunities with The Travel Corporation

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It's time to discover your path! Finding the right career path in life is always an exciting goal we all try to achieve. We believe that as a family and team; we work better when we are happy and passionate about what we do. We are dream makers and at The Travel Corporation it's that passion that burns within us.

A career in travel is one of the most exciting and fulfilling paths not only for yourself in getting to travel and experience new destinations and different cultures, but also in what we do for our customers.

Making dreams come true and creating the opportunities to make memories that will not only last a life time but can help growth and understanding about the world in which we live is something that not every industry can say they do.

So if you are interested in getting involved with one of the world's most exciting industries and joining a team that places high value on innovation, customer service and giving back, then we would like to hear from you! Apply Today!

 


Air Specialist

Department: The Travel Corporation USA
Location: Cypress, CA

Position Summary

Handles incoming bookings and service inquiries for airline reservations using Company resources to
provide complete and accurate air itineraries for all Travcorp USA Brands (AAT Kings, Brendan
Vacations, Contiki Holidays, Insight Vacations, Luxury Gold, Trafalgar Tours, and Cost Saver)

Duties and Responsibilities

  • Book applicable air itinerary in conjunction with scheduled tours to ensure accurate flight
  • arrivals/departures as well as costing requirements within one hour of receipt of request.
  • Read, understand, and apply contract bulk rules and restrictions including bulk fares, code-shares,
  • routing requirements, ticketing deadlines, changes, and cancellations.
  • Issue airline tickets according to airline and company policies and procedures. Ticket issuance
  • includes Phase IV's and exchanges.
  • Provide courteous and prompt response to e-mail, fax, and phone requests for air-programs
  • information from internal and external customers.
  • Courteously communicate with external customers to advise of applicable air itinerary changes
  • resulting from an airline-initiated flight change.
  • Process name corrections in Amadeus, and in-house systems requested by internal and external
  • customers according to airline and company's policies and procedures within.
  • Work within team to achieve performance standards for all brands and air department duties.
  • Provide assistance over the phone for in-house reservation agents and managers.
  • Process miscellaneous requests including seat assignments, special meals, and email confirmation requests.
  • Process airline schedule changes and inform internal and external customers of changes.
  • Process queues with efficiency and accuracy according to department protocol.
  • Ability to keep open communication with other team members.
  • Work directly with management on problem solving.
  • Maintain the integrity of the company and our airline partners.
  • Be available to work any shift during business hours including rotating weekends.
  • Be available to work overtime when necessary.
  • Other duties as required and assigned.

Qualifications

  • 1 year in travel industry preferred.
  • high school diploma preferred. 
  • ability to work mornings, evenings, and weekends.

The Travel Corporation is an equal opportunity employer and does not discriminate against race, color, creed, sex, gender, religion, marital status, age, national origin, sexual orientation, or any other consideration made unlawful by federal, state or local laws or ordinances.

The Travel Corporation will consider for employment qualified applicants with criminal histories in a manner consistent with the San Francisco and Los Angeles Fair Chance Ordinances.

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